Segurma alarms in the Balearic Islands
An alarm for your flat in Palma, your villa or your finca on the islands.
Balearic Islands at a glance
A flat in Palma that stands empty from nine to seven, a villa in Son Vida, Bendinat, Santa Ponça or Port d'Andratx owned by someone who lives in Germany or Switzerland, a rural finca in Es Pla or the Tramuntana, an apartment in Cala Millor, Port d'Alcúdia or Cala d'Or shut from October to April, a house in Menorca or Ibiza: in the Balearic Islands the Segurma alarm is approached differently in each case, and its Alarm Receiving Centre alerts the National Police or the Guardia Civil depending on the municipality. Here we explain it island by island and area by area.
Province of Balearic Islands and neighbouring provinces · capital: Palma. Base map: Instituto Geográfico Nacional (CC BY 4.0).
- Who receives the alert
- The National Police or the Guardia Civil, depending on the municipality. Segurma's Alarm Receiving Centre has it on record for your address and sends the alert with the video of the intrusion.
- Region
- Balearic Islands · capital Palma
- Areas covered in detail
- 8 comarcas and 48 towns mentioned on this page; Segurma installs across the whole province.
- Usual lead time
- Segurma technician within 24-48 h in Palma and the surrounding area; elsewhere the date is confirmed in the survey.
- Price
- €24.90 a month for the first year, the same as everywhere in Spain; then €43.90 or €49.90 a month.
- Neighbouring provinces
What happens in the Balearic Islands when your alarm goes off
In the Balearic Islands, public safety is handled by the National Police in the cities that have a police station (Palma, Manacor, Maó, Ciutadella and Eivissa) and by the Guardia Civil in most municipalities: Calvià, Marratxí, Llucmajor, Alcúdia, Pollença, Sóller, Andratx, Santanyí, Felanitx, Santa Margalida, Capdepera, Son Servera, Campos, Alaior, Es Castell, Sant Josep, Santa Eulària, Formentera and the villages of Es Pla and the Tramuntana. Segurma's Alarm Receiving Centre (ARC) has on record, for every home, which of the two forces is responsible; the local police back them up in every municipality, and in Palma the local police also receive alerts and patrol.
The sequence is always the same. A camera detector picks up movement in the living room while the system is armed, or a magnetic sensor notices the sliding door to the terrace opening. The alarm panel sends the signal, a few images of the moment and the audio from the room to the ARC. An operator reviews them. If it is the person who looks after the house and they came in with their tag, nothing happens; if someone is there who should not be, the alarm is confirmed as real and the ARC alerts the National Police or the Guardia Civil with those images. You get the notification in the app at that moment, whether you are in Palma, Madrid or Munich, and you can watch the cameras live.
The alert comes from Segurma, a licensed security company registered in the National Private Security Register under number 3082. It is an alert verified with images: for the Guardia Civil post in Calvià or Santanyí in January, with hundreds of villas shut up, that is the difference between a suspicion and a fact.
Fincas without fibre, owners abroad and power cuts
Many rural fincas and houses in the Tramuntana have no fibre, and thousands of villas belong to owners who live outside Spain. The alarm panel has its own battery and communicates over the home line and over 4G/5G: if one route fails, the other keeps the link with the ARC. The app works from any country.
Where Segurma installs in the Balearic Islands
In Mallorca, Menorca, Ibiza and Formentera. In Mallorca the lead times are the usual ones; in Menorca, Ibiza and Formentera the lead time is confirmed during the survey. These are the areas and the type of home we usually find in each one.
Palma
Flats in the city centre, Santa Catalina, Pere Garau, Bons Aires, Son Espanyolet, El Terreno, Portixol, Es Molinar, Es Coll d'en Rabassa, Son Rapinya or El Rafal, with plenty of ground-floor and first-floor flats opening onto the street and penthouses with a terrace; villas and detached houses in Son Vida, Génova, Cala Major, Sant Agustí, Establiments, Sa Vileta, Son Sardina and the Sóller road; and fincas on the outskirts. In a flat you protect the door, any accessible terraces and windows and the hallway; in a villa, the perimeter.
Calvià and Andratx
Villas in Bendinat, Portals Nous, Illetes, Costa d'en Blanes, Sol de Mallorca, Cala Vinyes, Santa Ponça, Peguera, Camp de Mar and Port d'Andratx, many of them owned by Germans, Britons or Swiss; apartments in Palmanova, Magaluf and Santa Ponça; townhouses in Son Ferrer and El Toro. The whole area alerts the Guardia Civil.
Marratxí, Llucmajor and the Bay of Palma
Townhouses and villas in Pont d'Inca, Sa Cabaneta, Pòrtol, Es Figueral, Sa Torre, Cala Blava, Bahía Grande, Maioris, Puig de Ros and Cala Pi; apartments in S'Arenal and Can Pastilla; fincas in Llucmajor. Homes left empty during working hours and a great many second homes.
Es Pla and Raiguer: Inca, Sa Pobla, Binissalem, Alaró, Santa Maria, Sencelles, Algaida, Porreres, Sineu, Petra, Montuïri and Lloseta
Stone village houses with a courtyard and a back yard, and rural fincas with a house among almond and fig trees, many of them inherited or bought as a second home. Several entrances and few neighbours in sight.
Tramuntana: Sóller, Port de Sóller, Valldemossa, Deià, Esporles, Bunyola, Pollença, Port de Pollença, Alcúdia and Port d'Alcúdia
Village houses, mountain fincas and villas with views, and seasonal apartments in the ports of Sóller, Pollença and Alcúdia. Houses with access via the terrace and power cuts in winter.
Llevant and Migjorn: Manacor, Porto Cristo, Cala Millor, Cala Ratjada, Artà, Son Servera, Felanitx, Portocolom, Santanyí, Cala d'Or, Campos, Colònia de Sant Jordi and Ses Salines
Second-home apartments and villas all along the coast, shut from October to April, and fincas and village houses inland. Manacor has the National Police; the rest, the Guardia Civil.
Menorca: Maó, Ciutadella, Alaior, Es Castell, Sant Lluís, Es Mercadal and Ferreries
Flats and houses in Maó and Ciutadella (National Police stations), villas in the coastal urbanisations (Binibeca, Punta Prima, Cala en Porter, Son Bou, Cala Blanca, Cala en Bosc, Fornells) and llocs, the island's farmhouses, in the countryside. A lot of homes shut from October to May.
Ibiza and Formentera: Eivissa, Sant Antoni, Santa Eulària, Sant Josep, Sant Joan and Sant Francesc
Flats in Eivissa (National Police station), villas in Cala Vadella, Cala Conta, Es Cubells, Cala Llonga, Roca Llisa, Can Furnet or Santa Gertrudis, and traditional payesa farmhouses in the countryside. Owners from half of Europe and houses shut outside the season.
If your municipality is not listed, Segurma installs there too: all four islands are within the service area. During the survey we confirm the lead time by postcode.
How burglars get into homes in the Balearic Islands and what stops them
Home burglaries almost always happen when the house is empty, in minutes, through the most convenient entry point. On the islands, with so many villas, fincas and seasonal apartments, that entry point is rarely the front door.
Flat in Palma, Manacor, Inca, Maó or Eivissa
The front door (old locks opened by slipping the latch or by bumping, or forced on a landing with no neighbours), windows and terraces of ground-floor and first-floor flats reached from the street or from a shop, and penthouses reached from the roof. A magnetic sensor on the door raises the alert at the first attempt; a camera detector in the hallway captures whoever comes in; the indoor siren makes an intruder leave in a block of flats.
Villa in Calvià, Son Vida, Andratx, Pollença or the Ibiza coast
The intruder gets onto the plot over the back wall or from the hillside, checks from the garden whether anyone is in and goes for the living-room sliding door, a ground-floor window or the garage. Villa sliding doors are the number one entry point. The outdoor detector picks him up on the plot; the IP camera with audio in the Kit Tranquilidad Plus lets you watch from your phone; the ARC alerts the Guardia Civil while he is still outside. In urbanisations with a guard at the gate, this is the inner layer that is missing.
Rural finca in Es Pla, the Tramuntana, Menorca or the Ibiza countryside
Several entrances (main door, porch, carport, stables, outbuildings), a large plot and no neighbour in sight. Sensors on every entrance, camera detectors at the unavoidable passage and an outdoor detector. The panel, with its battery and 4G/5G, keeps the link with the ARC even if the power goes or there is no fibre.
Holiday apartment in Cala Millor, Port d'Alcúdia, Cala d'Or, Son Bou or Santa Eulària
The terrace sliding door in ground-floor and first-floor flats, the front door in buildings that are half empty in winter. Magnetic sensor on the door and on the sliding door, camera detector in the living room and an IP camera to check the apartment from home.
When it happens
August in Palma, when the city heads to the beach or the finca; winter in the villas and apartments on the coast, shut from October to April; Christmas and Easter in the village houses; and summer weekends in city flats. With the alarm armed and connected, those days stop being any different.
Anti-squatter alarm in the Balearic Islands: shut-up villas, fincas and inherited flats
The Balearic Islands are one of the parts of Spain where we get asked most about squatting, and for the same reason as on the mainland coast: there has never been so much housing left empty for so many months. Villas owned by people who live in Germany, the UK or Switzerland, seasonal apartments shut from October to April, inherited fincas that get little use, and inherited flats in Palma or in the villages. These are exactly the homes where a squat takes weeks to be discovered.
If the break-in is detected as it happens, with images of someone forcing the sliding door, the National Police or the Guardia Civil can act on a crime in progress. If you find out when you arrive at Easter, what is left is a court case. The whole point of an anti-squatter alarm is that first minute.
What the system does in an empty house
- The magnetic sensors on doors, windows and sliding doors raise the alert at the first attempt to open them, not once the intruder has already changed the lock.
- Whoever comes in is recorded by the camera detector; the images reach the ARC, which checks them and alerts the police with them.
- The warning sign and the siren mean the villa or the flat does not look abandoned, which is the first thing anyone picking a home to squat looks for.
- With the IP camera in the Kit Tranquilidad Plus you can check the house from your phone, whether you are in Palma, Madrid or Berlin.
The legal framework, in short
If the house is your home, even a second home you use, entering it is breaking and entering (allanamiento de morada); if the property is nobody's home, it is unlawful occupation (usurpación). Since April 2025 both offences go through the fast-track court procedure, and even so the practical difference does not go away: a break-in detected and verified as it happens can be stopped on the spot, whereas a completed squat is settled in court. For a squatting problem that already exists you need a lawyer; this page is no substitute for their advice.
More detail, with the full protocol, on the Segurma anti-squatter alarm page.
Holiday homes on the islands
Port d'Alcúdia, Can Picafort, Cala Millor, Cala Ratjada, Portocolom, Cala d'Or, Colònia de Sant Jordi, Santa Ponça, Peguera, Port de Sóller, Binibeca, Son Bou, Cala en Porter, Santa Eulària, Cala Vadella: the islands fill up in July and empty in October, with homes belonging to families from Palma, Madrid, Barcelona and half of Europe that stay shut for the rest of the year in urbanisations and buildings where hardly anyone lives in January.
What a house like that needs is not a siren, which nobody hears in an empty urbanisation in February, but someone to check what is going on and alert the Guardia Civil or the National Police, and the ability to look at the house yourself from your phone. The Kit Tranquilidad covers the first; the Kit Tranquilidad Plus adds the IP camera with audio for the second. In villas with a garden, the sensors on the sliding doors and the outdoor detector raise the alert before anyone touches the house.
The system is wireless and needs no building work, so there is no need to ask the community of owners for permission or to touch a stone house. It communicates over 4G/5G as well as the home line, so you do not need to take out fibre at the holiday home. If you would rather deal with us in English or German, tell us during the survey.
Everything that changes when the house sits empty for months: alarm for holiday homes.
Which kit for each home on the islands
The final kit is decided during the survey; these are the combinations that come up most often in the Balearic Islands. Tap your type of home to see which kit it needs and what it includes.
Flat in Palma, Manacor, Inca, Maó or Eivissa
Kit Tranquilidad: panel, keypad, indoor siren, two camera detectors (hallway and living room), magnetic sensor on the door, key fob remote and tags. In ground-floor flats, first-floor flats and penthouses, magnetic sensors on accessible terraces and windows too.
Control panel with battery and 4G/5G
Camera detector
Magnetic sensors
Indoor siren
Keypad
Villa in Son Vida, Bendinat, Santa Ponça, Port d'Andratx or Roca Llisa
Kit Tranquilidad Plus with an IP camera to see the garden and the entrance from your phone and an outdoor detector for the plot. Sensors on the living-room sliding doors, on the garage door if it connects to the house and on the doors to the garden.
- Control panel with battery and 4G/5G
- Camera detector
Outdoor detector
IP camera with audio- Indoor siren
- Keypad
Townhouse in Marratxí, Son Ferrer, Sa Torre or Cala Blava
Kit Tranquilidad with sensors on the front door, the patio sliding door and the garage, and a camera detector in the living room. If the patio backs onto a communal area or open country, an outdoor detector.
- Control panel with battery and 4G/5G
- Camera detector
- Outdoor detector
- Indoor siren
- Keypad
Country house or village house in Es Pla, the Tramuntana or Menorca
Kit Tranquilidad Plus with an outdoor detector and sensors on every entrance (main door, porch, carport, outbuildings): any break-in is detected in the first minute and you can check the finca from your phone. Panel with 4G/5G and battery.
- Control panel with battery and 4G/5G
- Camera detector
- Outdoor detector
- IP camera with audio
- Indoor siren
- Keypad
Holiday apartment in Cala Millor, Port d'Alcúdia, Cala d'Or or Son Bou
Kit Tranquilidad Plus for the IP camera; magnetic sensor on the door and on the terrace sliding door if it is accessible. Out of season, what you want is to look at the apartment and have the ARC check every alert.
- Control panel with battery and 4G/5G
- Camera detector
- Magnetic sensors
- IP camera with audio
- Indoor siren
- Keypad
Shop or business in Palma or on the coast
For a shop, a restaurant, a pharmacy, an office or a warehouse the set-up changes (IP camera with audio, panic button, arming schedules) and VAT is not included in the monthly fee. It is all explained on the business alarms page.
Typical situations in the Balearic Islands
Three cases that come up again and again in survey calls from the islands, told in general terms so you can see whether yours is similar.
The villa in Santa Ponça, Cala Vinyes or Port d'Andratx with a German or British owner
Shut six or eight months a year, with a garden, a pool and sliding doors. Outdoor detector, sensors on every sliding door and door, an IP camera to check it from home abroad; the ARC checks every alert and calls the Guardia Civil in Calvià or Andratx with the images.
The parents' finca in Es Pla or the Tramuntana that the children use at weekends
Several entrances, no neighbour in sight, no fibre. Sensors on every entrance, a camera detector at the unavoidable passage, a panel with 4G/5G and battery, and the Kit Plus to check it from Palma.
The apartment in Port d'Alcúdia or Cala d'Or belonging to a family from Madrid or Barcelona
Opened up in July; the rest of the year, a half-empty building. Sensor on the door and the sliding door, a camera detector in the living room, the Kit Plus to check it from home.
Common mistakes when protecting a home in the Balearic Islands
The same mistakes always come up in survey calls from the islands. These are the ones we see most.
- Forgetting the villa's sliding doors. In villas and apartments on the coast the living-room sliding door is the number one entry point. A magnetic sensor on each one.
- Relying on the urbanisation's gatehouse. In Son Vida, Bendinat, Sol de Mallorca or Roca Llisa the guard at the entrance controls the cars; he does not see whoever comes down from the hillside to the back wall of your plot. The connected alarm is the inner layer.
- Leaving the finca with nothing because "there's no internet". The panel communicates over 4G/5G and has a battery: in Es Pla, the Tramuntana and the Menorca or Ibiza countryside it works without fibre and rides out power cuts.
- A standalone camera instead of an ARC. It shows you the burglary after the event from abroad; nobody checks it or calls the police. What counts is an operator looking at the images at the time and alerting the police with them.
- Waiting until Easter to see how the apartment is. A shut-up home with no warning sign and no alarm is the perfect candidate for a squat which, by the time you discover it, is already a matter for the courts.
- Not mentioning the dog. A badly placed detector ends up switched off because of the false alarms; during the survey it is positioned so the pet does not set it off.
What works
Covering your home's real entry points (sliding doors and plot included), having the alarm connected to an ARC that verifies before alerting, the indoor siren so the intruder leaves and the app so you know straight away from any country. On islands where half the houses spend the winter shut up, that combination is what stops a burglary or a squat from getting as far as happening.
Price of the Segurma alarm in the Balearic Islands
The price is the national one Segurma publishes; in the Balearic Islands there is no surcharge for the island or for distance from Palma.
- Control panel connected 24/7 to Segurma's Alarm Receiving Centre
- Camera detectors for verification
- Keypad, indoor siren and key fob remote
- Police alert with video and audio
- Mobile app to control everything
- Everything in Kit Tranquilidad
- IP surveillance camera with audio
- Live view from your phone
- Additional coverage detector
- Recording and visual verification
Both kits come with the panel with battery and 4G/5G, keypad, indoor siren, warning sign, camera detectors, key fob remote and tags, and the app. Additional elements (outdoor detector, extra magnetic sensors for sliding doors, smoke detector, a second IP camera) are quoted during the survey with their own monthly fee. The minimum contract term and the cancellation conditions are set by Segurma's contract; we give them to you in writing before you sign. Full breakdown and the cost over 24 months on the Segurma prices page.
The parts of the alarm, one by one
The elements most often added in the Balearic Islands: magnetic sensors, outdoor detector, ip camera with audio. Everything is decided in the survey according to your home; here is each part explained in plain language, with its fee when it is an extra.
Guide prices for add-on parts (monthly fee, VAT included). The control panel and the parts in your kit are included in the monthly fee; the system is extended to suit your home's needs after a free survey.
Installation in the Balearic Islands: lead times and the visit
In Palma and Mallorca Segurma's technician usually installs within 24 to 48 hours of the sign-up being completed; in Menorca, Ibiza and Formentera the lead time is confirmed during the survey according to the schedule. If the owner is not on the islands, the visit is arranged with whoever has the keys.
We talk about your home
Flat, villa, townhouse, finca or holiday apartment; entrances and sliding doors; pets; how long it stands empty. We propose a kit in writing with the month 13 fee in plain sight.
The technician comes
Segurma's technician installs the panel, the detectors and the siren in one visit, with no building work and no cables along the walls; then tests the system with you and shows you how to arm, disarm and use the app.
You are connected
Your home communicates with Segurma's ARC at any hour, and the alert to the National Police or the Guardia Civil is configured for your address.
We, Segurma Alarmas, run this website and look after the advice, the survey and the sign-up. The service (installation, maintenance and the Alarm Receiving Centre) is provided by Segurma and you sign the contract with them. If you would rather have the survey call in Catalan, let us know.
What Segurma customers say
The Segurma service is rated 4.5 out of 5 on Trustpilot from 758 reviews, collected and verified by Trustpilot on Segurma's service across Spain; we neither write them nor moderate them. The ones that help most when deciding, including the critical ones and the company's reply, are on the Segurma reviews page.
Questions about the alarm in the Balearic Islands
The National Police in Palma, Manacor, Maó, Ciutadella and Eivissa, which have a police station, and the Guardia Civil in most municipalities (Calvià, Marratxí, Llucmajor, Alcúdia, Pollença, Andratx, Santanyí, Sant Josep, Santa Eulària, Formentera and so on). Segurma's ARC has it on record for your address and alerts them after checking with video and audio that the intrusion is real. You get the notification in the app at the same time.
€24.90 a month for the first 12 months (VAT, equipment and installation included) and, from month 13, €43.90 a month for the Kit Tranquilidad or €49.90 a month for the Kit Tranquilidad Plus. The promotion ends on 31 October. Same price across Spain, with no island surcharge; additional elements are quoted during the survey.
Yes. The survey is done by phone, the installation is arranged with whoever has the keys and the app works from any country. Segurma's ARC checks every alert and calls the Guardia Civil in Calvià with the images; you get the notification at the same time. If you would rather deal with us in English or German, say so when you ask for the survey.
Yes. All four islands are within Segurma's service area. In Mallorca the usual lead time is 24 to 48 hours from sign-up; in Menorca, Ibiza and Formentera the lead time is confirmed during the survey according to the schedule for the area, along with the proposed kit.
It works to detect the break-in at the time, which is when the National Police can act on a crime in progress. The sensors raise the alert at the first attempt to open, the camera detector takes images of whoever comes in and Segurma's ARC verifies them before alerting. A squat discovered weeks later is already a matter for the courts; the alarm is there so you never get to that point.
Yes. The alarm panel has a built-in 4G/5G line and its own battery, so it works without fibre and stays connected to Segurma's ARC if the power goes. During the survey we check the mobile coverage in your area; it is the usual set-up in fincas in Es Pla, the Tramuntana and the Menorca and Ibiza countryside.
The urbanisation's security controls the entrance and the communal areas, not the inside of your plot or your house. The connected alarm covers exactly that: if someone comes down from the hillside and forces a sliding door, Segurma's ARC sees it, checks it and alerts the National Police, and the urbanisation's security service too if you set it up that way. The two layers complement each other.
Segurma is a national security company based in Loiu (Bizkaia), with its own Alarm Receiving Centre and technicians who install on all four islands. Segurma Alarmas, which runs this website, sells its systems: we advise you, do the survey and arrange the sign-up; the service and the contract are Segurma's.
Nearby provinces
If your home is in a neighbouring province, it has its own page with the police protocol and the areas covered there. The provinces with an English page are listed under Segurma alarms by province; the rest are in Spanish.
Tell us about your home in the Balearic Islands and we tell you what it needs
A call of a few minutes, a kit proposed in writing and you decide at your own pace. Equipment and installation included in the monthly fee.